^ This identifies and re-maps the bad sectors on your hard drive & will take a long time chkdsk C: /r (replace C: with the drive letter of your failing 2TB) ![]() If you need to get your data off this thing, and you can't drag/drop the files in Windows which would be the easiest way, you have two other options. Is the drive making a constant screeching or scratching noise while it's powered on? If not the surface of the platters aren't physically being damaged and there's no harm trying to recover your data yourself with either of the methods I list below. SuperSoph_WD has been offering excellent help though, don't get me wrong. We already know something is wrong and identifying the exact cause of the problem is a luxury at this point. If the drive health is at 4%, pulling the exact SMART statistics isn't a priority to me. This way you'd have at least two copies of it and you'd be lucky enough to avoid the headaches of data loss. However, I'd strongly advise you to keep your data stored on more than one location in the future. If you have the budget, I'd recommend you to simply turn to a professional data recovery company for assistance right away. But considering the almost-full 2 TB storage capacity and the responsiveness of the HDD itself, honestly I'm not sure I'd have such patience. I guess you can give the sector-by-sector cloning a try. If there are too many bad sectors, then most probably the files stored there will be corrupted and, unfortunately, won't be repaired (even if you are able to recover it, there's no way we can determine how fully functional/usable the data would be). Retrieving data is rarely a 100% affair, actually. ![]() I guess you've tested the drive already, but what exactly did the SMART data attributes state about its health? Welcome to TPU, honestly wouldn't risk cloning an HDD that is so severely damaged (judging by the 4% health).
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